Application Support Engineer
Dellent · no Porto · Full-time
We are looking for an Application Support Engineer to work in this project in Porto (Hybrid).
What are we looking for?
- Experience in L2 and L3 support based on ITIL best practices;
- Coordinate technical changes and operations, including electrical shutdowns and server moves;
- Draft and update instructions;
- Document software and technical architectures;
- Configure and monitor application alerts;
- Good knowledge of Windows and Linux operating systems;
- Understanding of and knowledge about virtualised environments, including servers and API gateways;
- Good knowledge of