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Oferta: German speaker Customer Service Advisor for tobacco industry (m/f):Teleperformance PortugalDescrição do emprego:Oferta de emprego: German speaker Customer Service Advisor for tobacco industry (m/f)» Teleperformance Portugal» Ref: 7185116 » 1-12-2024 » Lisboa » Call Center / Help Desk Detalhe da Oferta:Are you interested in an exciting career in a growing and innovative company? Then work with us! Support our client from the tobacco industry and ensure an outstanding customer experience at every single opportunity. Responsibility • Customer support via telephone and email; • Effective support for questions regarding the use and maintenance of the iQOS device; • Provision of technical support in regard to the device or the iQOS website; • Providing information and possible troubleshooting. Your Profile • Fluent written and verbal communication skills in German; • Moderate English skills (B2 level); • Demonstrates sympathy and empathy; • Excellent communication skills, interpersonal skills and team spirit; • Flexibility and resilience; • Fast learning capacity; • Experience in telephone customer service / call center environment (preferred). Our Offer • Excellent work opportunity in a leading multinational company; • International career in a multicultural environment; • Possibility of cooperation with leaders in various industries; • Stable work and career progression; • Long-term development opportunities; • Private health insurance; • Possibility to live in one of our apartments; • Initial flight expenses refund; • Annually complementary return flight to your home country (within Europe); • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; • Free Portuguese language courses, sport activities and organized events. Competências:
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