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Oferta de emprego: Service Desk Agent - German market (M/F):Get The JobDescrição do emprego:Anúncio de emprego: Service Desk Agent - German market (M/F)» Get The Job» Ref: 6072928 » 2-12-2024 » Lisboa » Call Center / Help Desk Detalhe da Oferta:We are looking for Native German Speakers who want to work and live in Portugal: Profile: • Knowledge of various software and applications (minimum: Windows environment and MS Office package) • excellent communication skills, readiness to work flexible hours, customer orientation, teamwork, sense of urgency, optimism, and enthusiasm Your Mission • Develops an understanding of the customer’s environment and service delivery requirements to enable the delivery of first class service. • Takes ownership for listening to and understanding basic customer problems asking relevant questions to resolve typically known problems within required timescales. • Escalates issues as necessary to deliver the required service level and meet or exceed customer expectation/SLAs. • Acts as a team player and is viewed by colleagues as a helpful and effective member of the team. We offer: • Competitive salary • Employment directly with our client • Work-life balance • International and enthusiastic environment • The chance to get involved in our Social Responsibility • If you are moving to Portugal count with the support of our Welcome Buddy to help you settle in. Send to us your updated cv to: *** Candidatura Online *** with reference: SD_German Competências:
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