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Oferta: French Content Reviewer Agent (M/F):Manpower GroupDescrição do emprego:Oferta de emprego: French Content Reviewer Agent (M/F)» Manpower Group» Ref: 7138689 » 19-12-2024 » Porto » Call Center / Help Desk Detalhe da Oferta:ManpowerGroup is recruiting a French Content Reviewer to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will also answer queries and manage projects to engage with customers at scale. Responsibilities • Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action and resolve within agree-upon turnaround times and standards of quality; • Respond to user inquiries with high quality, speed, empathy, and accuracy; • Understand and remain up to date with client policies and guidelines; resolve inquiries according to defined policies and procedures; • Fulfill base productivity and quality requirements. What we are looking for • Superb written and oral communication skills in French (C1/C2 level) and English (B2 level) ; • Analytical ability to manage complex pricing and cost considerations; • Ability and motivation to operate in a highly ambiguous and fast-paced environment; • Prior experience in a professional setting; • Experience with software for office productivity; • Ability to work in various rotating shifts. What we offer • Strong possibility of career progression; • Initial and continuous training; • Work contract – Full time position; • Opportunity to work in a multicultural environment. Requirements • Fiber internet (high speed internet) service installed – NO WIFI AVAILABLE ALLOWED ONLY ENTHERNET CABLE; • Peaceful working space area; Location: From home If you’re smart, persistent, and a great teammate, we want to hear from you! Please send us your CV to *** Candidatura Online *** Competências:
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