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Oferta de emprego: IT Helpdesk (m/f):ExperisDescrição do emprego:Oferta: IT Helpdesk (m/f)» Experis» 1-5-2024 » Ref: 7379604 » Porto » Call Center / Help Desk Detalhe da Oferta:We are looking for an IT Helpdesk for a multinational company.You'll be the first point of contact for users regarding requests of any kind in the IT field. You will deal with incidents or other user concerns in English - by telephone or via the ticketing system. Together with your colleagues, you will offer 1st level support for the entire IT infrastructure. What to have: Fluency in English Knowledge of MS Windows OS and O365 features and configuration Good understanding of IT infrastructure Experience in using a service desk tool Principles and practices knowledge of customer service Ability to cope with heavy workload in peak times Apply here: Mais Ofertas de Emprego Semelhantes:Competências:
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