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Oferta: German speaker Customer Service Advisor for tobacco industry (m/f):Teleperformance PortugalDescrição do emprego:Oferta de emprego: German speaker Customer Service Advisor for tobacco industry (m/f)» Teleperformance Portugal» Ref: 7185116 » 29-12-2024 » Lisboa » Call Center / Help Desk Detalhe da Oferta:Are you interested in an exciting career in a growing and innovative company? Then work with us! Support our client from the tobacco industry and ensure an outstanding customer experience at every single opportunity. In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery. Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the ´´COVID Clean`` certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus. At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance. We remain committed to the necessary measures so that all TP employees are and feel safe at work. Responsibility • Customer support via telephone and email; • Effective support for questions regarding the use and maintenance of the iQOS device; • Provision of technical support in regard to the device or the iQOS website; • Providing information and possible troubleshooting. Your Profile • Fluent written and verbal communication skills in German; • Moderate English skills (B2 level); • Demonstrates sympathy and empathy; • Excellent communication skills, interpersonal skills and team spirit; • Flexibility and resilience; • Fast learning capacity; • Experience in telephone customer service / call center environment (preferred). Our Offer • Excellent work opportunity in a leading multinational company; • International career in a multicultural environment; • Possibility of cooperation with leaders in various industries; • Stable work and career progression; • Long-term development opportunities; • Private health insurance; • Possibility to live in one of our apartments; • Initial flight expenses refund; • Annually complementary return flight to your home country (within Europe); • Free healthy meals in the cafeterias, such as soup, bread, salad and fruit; • Free Portuguese language courses, sport activities and organized events. Ofertas de Emprego Semelhantes:Competências:
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