Anúncio de emprego: Customer Support (F/M) - Dutch:MANPOWER PORTUGAL

Descrição do emprego:

Referência da oferta: Manpower Portugal
Referência da oferta: Teletrabalho
Referência da oferta: 8-12-2024
Zona Lisboa
Referência da oferta: Call Center / Help Desk

     



  

Referência da oferta:

Manpower is looking for a Customer Service Support

You will work with one of the largest e-commerce websites in the Netherlands. Also, it is the market leader in the field of online sales of books, entertainment products, electronic devices and toys. Visitors of the online department store have access to over 6 million products with just one mouse click, including new and second hand Dutch and international books, music, DVDs and games, notebooks, software, mobile phones, LCD and plasma televisions, e-readers with tens of thousands of e-books and a photo album service.

You will be part of a team, ensuring a competent and friendly customer service experience over the phone and via e-mail.

You must be fluent in English and Dutch
Daily activities will be:

• Listen to customers’ questions and concerns, and provide answers and solutions;
• Troubleshooting regarding orders, deliveries, payments and returns;
• Point of contact for external sellers;
• Provide information about digital products;
• Escalation and rerouting of issues to other departments.
• Competent and friendly customer service experience over the phone and via e-mail.

Schedule:
• 40 Hours per week on a rotational shift pattern from Monday to Sunday, 07:00am to 11:00pm.

Location:
. Oeiras;

If this opportunity matches your interest, send us an application to *** Candidatura Online ***
with your CV attached!