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Anúncio de emprego: German Customer Service Advisor (M/F):Manpower GroupDescrição do emprego:Anúncio de emprego: German Customer Service Advisor (M/F)» Manpower Group» Ref: 7138952 » 19-12-2024 » Porto » Comercial / Vendas Detalhe da Oferta:ManpowerGroup is recruiting a German Customer Service Agent to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will also answer queries and manage projects to engage with customers at scale. Your responsibilities • Handle and carefully respond to all customer inquiries by email, chat and phone; • Follow up to customer inquiries by taking specific action in a timely manner; • Engage with customers in a friendly and professional manner while actively listening to their concerns; • Aim to resolve issues on the by phone call and be proactive; • Work with other departments together, for example Sales and Content Review. What we are looking for • Superb written and oral communication skills in German (C1/C2 level) and English (B2 level); • Ability to work independently and in a team environment; • Resilient and calm with an ability to assist customers and drive brand loyalty; • Good listening skills and extreme attention to detail; • Proficiency with desktop computer system and internet skills; • Prior customer service experience; • Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment. • Ability to work in various rotating shifts. What we offer • Strong possibility of career progression; • Family environment, small teams, regulated working hours; • Initial and continuous training; • Work contract – Full time position; • Opportunity to work in a multicultural environment. Requirements • Fiber internet (high speed internet) service installed – NO WIFI AVAILABLE ALLOWED ONLY ENTHERNET CABLE; • Peaceful working space area; Location: From home If you’re smart, persistent, and a great teammate, we want to hear from you! Please send us your CV to *** Candidatura Online *** Competências:
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