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Oferta de emprego: French Customer Support (M/F) - E-mail, chat and phone:Manpower Group

Descrição do emprego:

Oferta:

French Customer Support (M/F) - E-mail, chat and phone

   » Manpower Group
   » 6-5-2024
   » Ref: 7399808
   » Viseu
   » Call Center / Help Desk

Detalhe da Oferta:

ManpowerGroup is recruiting a Customer Support Agent to represent our client’s brands by delivering outstanding customer service queries with clarity, passion and enthusiasm. The agent will also answer queries across a number of channels including email, chat, and phone.

Your responsibilities
• Handle and carefully respond to all customer inquiries by email, chat and phone;
• Follow up to customer inquiries by taking specific action in a timely manner;
• Engage with customers in a friendly and professional manner while actively listening to their concerns;
• Aim to resolve issues on the by phone call and be proactive;
• Work with other departments together, for example Sales and Marketing.

What we are looking for

• Superb written and oral communication skills in French (C2 level) and good knowledge of English (B2 level);
• Ability to work independently and in a team environment;
• Resilient and calm with an ability to assist customers and drive brand loyalty;
• Good listening skills and extreme attention to detail;
• Proficiency with desktop computer system and internet skills;
• Prior customer service experience;
• Self-motivated, enthusiastic, and able to succeed in a fast-paced, dynamic environment.

What we offer

• Strong possibility of career progression;
• Family environment, small teams, regulated working hours;
• Initial and continuous training;
• Work contract – Full time position;
• Professional hardware: everyone can use a Mac;
• Opportunity to work in a multicultural environment.

* Fiber internet connection is mandatory.
* Start date: 10/05/2024

Applications: *** Candidatura Online ***

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Competências:

Categoria de emprego: Outras [ Ver todos os empregos de Outras ]
Requisitos linguísticos:
Tipo de emprego:
Remuneração: Não especificado
Grau académico: não especificado
Anos de experiência: Não especificado
Localização do emprego: Viseu Viseu
Endereço: Viseu
Tipo de empresa Empregador
Data de publicação: 2025-07-25 / Viewed 2301 times
Informação de contacto
Empresa: Manpower Group


Candidatura online